Paolo is the founder of Francone Bespoke Taps and strives to deliver the best possible service to every client. He works closely with designers and crafters to ensure that each product exceeds client expectations. His goal is to make Francone Bespoke Taps a company that offers exclusivity, uniqueness, and personalized client service.
When he is not working, Paolo enjoys traveling to new places. He also likes to relax by either sipping on a glass of red wine or engaging in a game of football with friends, using his skills as an ex-professional footballer to good use.
As our Operations Specialist in Italy, Andrea is responsible for looking after our dedicated craftspeople and making sure that the high standards we have set are always maintained. Andrea works with the local artisans to ensure every client request can be met and expanding the team with more talented designers and crafters. Andrea loves tennis, football and poker and will happily talk about these sports with you over a nice cold beer or two.
Based in the UK, Hannah is the cheerful voice of our customer service. Her love for home and interior combined with her strong problem solving abilities makes her a wonderful addition to our busy office. She enjoys family beach days, exploring the countryside and whipping up culinary delights for her little boy Harry.
Based in Italy, Maura is the trait d’union between our workshop and customer service. A helpful right-hand woman, who supports both Andrea and Hannah, dealing with supply orders and customers’ requests. She enjoys long walks in the mountains with her dogs and spending time with family and friends tasting the delicacies that her husband, a professional chef, cooks for her.
Beatrice is one of the newest addition to our team. She is based in Italy and manages orders and communications between our clients and the workshop. She greets our customers with her American accent and assists them proactively. She also offers administrative help to support the business. In her free time, she enjoys walking by the lake and spending quality time with her newborn girl Ambra and her family.
Francesca is a crucial member of our team, responsible for the admin aspects of our business in Italy, as well as assisting with marketing. Her can-do attitude and ability to multitask help her ensure that everything runs smoothly with our operations. Francesca enjoys hiking, sports, and cooking with friends in her free time. She also likes to play tennis with her colleague Andrea during their downtime.