Our Team

  • PAOLO

    PAOLO

    Paolo is the founder of Francone Bespoke Taps and strives to deliver the best possible service to every client. He works closely with designers and crafters to ensure that each product exceeds client expectations. His goal is to make Francone Bespoke Taps a company that offers exclusivity, uniqueness, and personalized client service.

    When he is not working, Paolo enjoys traveling to new places. He also likes to relax by either sipping on a glass of red wine or engaging in a game of football with friends, using his skills as an ex-professional footballer to good use.

  • ANDREA

    ANDREA

    As our Operations Specialist in Italy, Andrea is responsible for looking after our dedicated craftspeople and making sure that the high standards we have set are always maintained. Andrea works with the local artisans to ensure every client request can be met and expanding the team with more talented designers and crafters. Andrea loves tennis, football and poker and will happily talk about these sports with you over a nice cold beer or two.

  • HANNAH

    HANNAH

    Based in the UK, Hannah is the cheerful voice of our customer service. Her love for home and interior combined with her strong problem solving abilities makes her a wonderful addition to our busy office. She enjoys family beach days, exploring the countryside and whipping up culinary delights for her little boy Harry.

  • KATE

    KATE

    Kate is a creative problem-solver, focused on aligning our comms, customer experience, and systems with the high quality of our products. Based on the south coast of the UK, Kate enjoys early morning dog walks, occasional sea swims and going to comedy shows.

  • BEATRICE

    BEATRICE

    Beatrice is based in Italy and manages orders and communications between our clients and the workshop. She greets our customers with her American accent and assists them proactively. She also offers administrative help to support the business. In her free time, she enjoys walking by the lake and spending quality time with her newborn girl Ambra and her family.

  • FRANCESCA

    FRANCESCA

    Francesca is a crucial member of our team, responsible for the admin aspects of our business in Italy, as well as assisting with marketing. Her can-do attitude and ability to multitask help her ensure that everything runs smoothly with our operations. Francesca enjoys hiking, sports, and cooking with friends in her free time. She also likes to play tennis with her colleague Andrea during their downtime.

  • ELISA

    ELISA

    A specialist in accounting and business administration, Elisa is a valued member of our Italian team. She brings a keen eye for detail to her essential role in keeping everything in order—from accounts and finances to customs and shipments. Outside of work, Elisa enjoys traveling, spending time outdoors, and sharing moments with her family and partner.

  • BECKY

    BECKY

    Becky is one of the friendly voices you’ll hear when you call our customer service team in the UK. Working closely with our colleagues in Italy, she’s here to help answer your questions and place your orders. In her free time, Becky loves reading, traveling, and spending time with her family.